PC monitoring software on our website, like Power Spy and SpyAnytime, are known as spy software, not spyware. Spy software and spyware have different purposes:
Spy software is typically used for legitimate monitoring. Installed by employers to track employee productivity or by parents to supervise their children’s online activities. Users are usually informed about its presence.
Spyware are malicious software that collects user data without the computer owner's acknowledgement. Often used for identity theft, tracking browsing habits, or stealing personal information. The computer owner is generally unaware of its installation and operation.
In summary, spy software is often legal and used for monitoring with consent, while spyware is illegal and operates covertly to exploit users.
Why Antivirus Blocks Spy Software If It Isn't Malware?
Antivirus programs sometimes block spy software because:
Behavioral Similarities: Spy software can exhibit behaviors similar to malware, like monitoring user activity or accessing sensitive data, which raises red flags for antivirus programs.
Heuristic Detection: Many antivirus tools use heuristic analysis to identify potential threats based on patterns. Spy software may match those patterns, causing it to be flagged.
User Privacy Concerns: Even legitimate spy software can be seen as intrusive, leading antivirus programs to block it to protect user privacy.
Default Security Settings: Antivirus software is designed to prioritize security, so it may block any program that appears suspicious, including spy software, regardless of its intended use.
What Should I Do If Antivirus Blocks My Spy Software?
If your antivirus is blocking your spy software, you can try the following steps:
Whitelist the Software: Open your antivirus settings and look for an option to add exceptions or exclusions. Add your spy software to this list.
Disable Real-Time Protection Temporarily: If whitelisting doesn’t work, you can temporarily disable the antivirus' real-time protection while you use the spy software. Remember to re-enable it afterward.
Check for Conflicts: Ensure that your spy software is compatible with your antivirus program. Sometimes, they may conflict, leading to blocking.
Update Both Programs: Make sure both your antivirus and spy software are updated to the latest versions, as updates can resolve compatibility issues.
Contact Support: If you continue to have problems, reach out to our support team for your spy software for guidance. Always ensure you are using such software legally and ethically.